Making Systems Work: Micro-Advocacy in Bureaucratic Spaces

Sometimes the biggest wins come from the smallest interventions. Micro-advocacy is about helping clients get what they need from systems that are often complex, rigid, and inaccessible. This course equips workers with practical, ethical, and effective strategies to advocate within bureaucratic systems, such as Centrelink, the NDIS, housing, health, and justice, without burning out or taking over.